| Format | Works for | Why |
|---|---|---|
| AI, EPS, SVG | Everything | Vector — scales to any size with no quality loss |
| PDF (vector) | Everything | As above, if the artwork inside is vector not a placed image |
| PNG at 300 dpi+ | Printed tags and care labels | Usable for print, cannot be cleanly woven |
| JPG | Reference only | Compression artefacts and no transparency |
| Screenshot / phone photo | Starting point | We redraw it free, but it is an interpretation |
The practical rule: if your logo was made in Illustrator, Figma or CorelDraw, export it as a vector. If it was made in Photoshop or Canva, export at the largest size available and expect a redraw.
Convert fonts to outlines. If you send a file with live text, the supplier's software substitutes whatever font it has installed. This is the most common cause of "the proof looks wrong but I cannot say why".
A label is small. Your screen is not. Design at 100% scale, then print the file at actual size and look at it on paper before approving anything.
A useful test: shrink your logo to 25 mm wide on screen and step back a metre. If you cannot read the tagline, neither can the loom.
How colour behaves depends entirely on the production method.
If your brand colour matters, send the Pantone number. If you do not have one, send a physical object in the right colour and ask the supplier to match — this works better than describing it.
This trips up almost every first-time buyer. A centre-fold label is manufactured flat, then folded — so your artwork must be positioned on the correct half.
The simplest fix: tell your supplier where the label is sewn and let them lay out the fold. Ask for the proof to show the folded result, not the flat file.
For printed tags and stickers:
A complete artwork submission looks like this:
Send all of that in one email and you will usually have a correct proof back the same day. Send a logo alone and expect three rounds of questions.
Not fatal. We redraw it as a vector at no charge, which takes an extra day. The redraw is an interpretation, so check the proof carefully against your original.
On printed labels yes, using a Pantone spot colour. On woven labels we match to the closest available thread, which is usually very close but not always exact — ask for a physical proof if the colour is critical.
Neck labels are commonly 25–45mm wide. Rather than guess, send a photo of the garment with a ruler at the label position and we will recommend a size.
No. Digitising, layout, proofing and revisions are included in the quoted price.
Send your specs and we reply with an exact price within 24 hours. MOQ from 250.